Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping charges for your order will be calculated and displayed at checkout.
We accept Ideal, Paypall or creditcard.
All orders are processed within 1-3 business days.
The shipping time can take anywhere from 1-5 business days in Europe.
The shipping time can take anywhere from 1-3 weeks or more outside Europe.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, within 1-3 business days.
Yes, after placing your order you will receive an invoice throughout your email.